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POLICIES

Privacy Policy

At Alekos Designs, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information.

Information Collection

  • Personal Information: We collect personal information when you place an order, subscribe to our newsletter, or contact us for services. This includes your name, email address, phone number, and payment details

  • Usage Data: We may also collect information on how you interact with our website to improve your experience.

 

Information Use

  • Service Delivery: We use your information to provide and improve our services, process transactions, and communicate with you.

  • Marketing: Your email may be used to send you updates, newsletters, and promotional offers.

 

Information Protection

  • Security Measures: We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration.

  • Third-Party Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties.

 

Cookies

  • Enhancing Experience: We use cookies to enhance your experience on our website and gather data on site traffic and interactions.

 

Your Consent

  • Agreement: By using our site, you consent to our privacy policy.

 

For any questions about this policy, please contact us at sales@alekosdesigns.com or (443) 384-7362.

 

Return Policy

 

Thank you for choosing Alekos Designs. We strive to provide high-quality products and services to meet your needs.

 

Refunds and Returns

  • Revisions: Alekos Designs offers unlimited revisions and edits to ensure your satisfaction.

  • Final Proofing: Clients are responsible for final proofing and approval. We do not offer refunds or returns once a proof is approved.

 

Payment Terms

  • Invoice Payment: Payments are due upon receiving an invoice. We accept all major credit cards, ACH bank payments, PayPal, CashApp, Venmo, and Zelle.

  • Client Responsibility: Clients are responsible for invoice payments, taxes, and fees.

 

For any questions or concerns about our return policy, please contact us at sales@alekosdesigns.com or (443) 384-7362.

 

Fulfillment Policy

 

At Alekos Designs, we ensure that all design orders are fulfilled promptly and efficiently.

 

Design Orders

  • Online Fulfillment: All design orders are fulfilled online after your invoice has been paid.

  • Delivery Methods: We primarily use email for delivery but can accommodate apps like Slack and Asana to meet client needs.

 

Printing and Shipping

  • Tracking Information: We will provide tracking information once available. Invoices must be paid in full before printing.

 

For any questions about our fulfillment policy, please contact us at sales@alekosdesigns.com or (443) 384-7362.

 

Terms of Service

 

Thank you for choosing Alekos Designs. Please read these terms of service carefully as they contain important information about your rights and obligations.

 

Proofs

  • Client Responsibility: It is the client’s responsibility to ensure that the proof is correct in all areas. Please double-check spelling, grammar, layout, color, sizes, quantities, and design before approving the proof.

  • Error Corrections: If a proof containing errors is approved by the client, it is the client’s responsibility for payment of all original costs of printing, including corrections and reprints.

 

Unlimited Plans

  • Invoice Due Date: Invoices for unlimited plans are due the day they are sent. If the invoice is not paid by the 10th, your projects will be deprioritized.

  • Work Pause: After 15 days of non-payment, we will pause all work until the invoice is paid and your account is current.

 

Cancellation Policy

  • Cancellation Request: All plans must be canceled in writing via email. Cancellation requests must be received before your next billing due date.

  • Final Invoice Adjustment: We will calculate the number of days before cancellation and adjust your final invoice accordingly.

  • Advance Payments: For clients who pay in advance, there are no refunds.

 

Payments

  • Payment Terms: Payments are due upon receiving an invoice. We accept all major credit cards, ACH bank payments, PayPal, CashApp, Venmo, and Zelle.

  • Client Responsibility: Clients are responsible for invoice payments, taxes, and fees.

 

Contact Information

  • Inquiries: For any questions, comments, or concerns, reach out to us at sales@alekosdesigns.com or (443) 384-7362.

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